Can Studio Care help with assistive technology reports?
Absolutely. Our team can supply detailed clinical specifications, product justifications, evidence driven case studies and pressure data reports to support therapists in preparing Assistive Technology (AT) applications for NDIS funding.
Do you wholesale to other providers?
Yes. Studio Care works with dealers, DME providers, and clinicians to supply innovative systems like AdaptAir™ and other clinically validated products across Australia.
Troubleshooting / Help
NOTICED - Pump does not operate or 'Power' LED light flashes & alarm sounds: ISSUE - Power supply has been lost; SOLUTION - (1) Ensure all connections from wall plug and pump connector are properly seated in their sockets (2) Contact Studio Care or your preferred dealer | NOTICED - The 'Leak' light flashes and alarm sounds: ISSUE - There is a leak somewhere in the system; SOLUTION - (1) Ensure the air-hose is securely connected to the mattress system and pump and no kinks or tears are present (2) Ensure the sensor cable is securely attached to the side of the pump under the air-hose (3) Contact Studio Care or your preferred dealer
What does 1-in-2 vs 1-in-3 alternation mean?
What does 1-in-2 vs 1-in-3 alternation mean? These terms refer to how the air cells within the mattress system cycle to redistribute pressure. 1-in-2 alternation means one air cell is inflated while the adjacent cell is deflated, providing maximum on-load/off-load therapy. This mode delivers the most effective pressure redistribution and is ideal for clients at high risk of pressure injury. 1-in-3 alternation means two cells remain inflated while one deflates, creating a more stable and supportive surface. It’s suited for clients with reduced pressure tolerance or those requiring increased surface contact for comfort and postural support. Both modes are selectable based on clinical presentation and individual tolerance.
Did you know? AdaptAir™ & TheraCloud also support an innovative static immersion based therapy mode that is mmHg specific! Not more one mode fits all!
What kind of support does Studio Care offer post-purchase?
We provide ongoing support through equipment servicing, troubleshooting, and clinician consultation. For our smart systems, remote diagnostics and live monitoring are also available to ensure equipment is functioning optimally long-term.
What makes the AdaptAir™ system different from a standard air mattress?
AdaptAir™ is a modular air mattress system, not a single fixed surface. It allows you to switch between foam, hybrid, and multiple alternating air configurations within the same platform—without replacing the entire system. Further, the ‘pump’ permits smart wireless monitoring providing real time evidence based surface pressure analytics